Privacy Policy
Effective January 1, 2026
Thermal Burnsville Insulation Company, burnsvilleinsulation.com, hi@burnsvilleinsulation.com
Who this policy covers
This policy explains how Thermal Burnsville Insulation Company handles the information you share when you visit our website, fill out a form or call us. We're an insulation contractor in Burnsville, MN, and we only collect what we need to answer your questions, give you an estimate and do the work.
It applies to every page of this site, from the home page to our service and city pages. If you'd like to know more about who we are before reading on, our About page covers that.
What information we collect
When you fill out our contact or estimate form, we collect what you type in. That's usually your name, phone number, email address, street address and a short note about your house, such as a drafty room or an attic you want checked.
When you call us at (952) 234-9016 or email us, we keep the details you give us so we can follow up and schedule a visit.
When you browse the site, some information is collected automatically through cookies and basic analytics tools. Cookies are small files your browser stores so a site works properly and remembers simple settings. This can include your device type, browser, general location based on your internet connection, the pages you visit and how you arrived at the site. We use this to see which pages people read, not to identify you personally.
Our contact form is run by an outside form service, so the details you enter pass through that service before they reach us. That service handles the information under its own privacy terms.
How we use your information
We use what you send us to reply to you, set up an estimate, plan and schedule the work, send invoices and keep records of jobs we've done at your house.
We use analytics information to understand how the site is used, so we can fix pages that don't work well and make the useful ones easier to find.
We don't sell, rent or trade your personal information. We share it only when we have to, such as with a service that helps us run the website or the contact form, when the law requires it, or when you ask us to.
How long we keep it
We keep your contact details and job records for as long as we need them to serve you, stand behind our work and meet our tax and business record requirements. After that, we delete them or keep them in a form that no longer identifies you.
If you reach out but don't book a job, we keep your details only as long as it's reasonable to follow up, unless you ask us to delete them sooner.
Cookies and your choices
Most browsers let you block or delete cookies in their settings. The site will still work if you do, though some features may not behave quite the same.
You can also use browser settings or add-ons to limit analytics tracking. Turning these off won't affect your ability to call us or use the contact form.
Your rights
You can ask us what personal information we have about you, ask us to correct anything that's wrong and ask us to delete it. If we need to keep certain records for legal or tax reasons, we'll tell you which ones and why.
You can also ask us to stop contacting you at any time, and we'll honor that request.
How we protect your information
We take reasonable steps to keep your information safe, and we limit access to the people on our team who need it to do your job. No website or email system is completely secure, so we can't promise that information sent online will never be intercepted, but we work to keep the risk low.
Children's privacy
This site is meant for homeowners and property owners. We don't knowingly collect information from children under 13, and if we learn that we have, we'll delete it.
Changes to this policy
We may update this policy when our practices or the tools we use change. When we do, we'll post the new version on this page, so check back here if you have questions about how your information is handled.
How to raise a privacy concern
If you have a question about this policy, want to see or delete your information or have a concern about how we've handled it, call Thermal Burnsville Insulation Company at (952) 234-9016 or send us a note through our Contact page. We reply within 1 business day and will work with you to sort it out.